Terms and Conditions - Goanna Academy

1. Acceptance of Terms

Welcome to the Goanna Academy website. By accessing, browsing, or using this website, you agree to comply with and be bound by these Terms of Use, our Privacy Policy, and any other laws or regulations that apply to this website.

If you do not agree to these terms, you must immediately cease using this website.

2. No Medical or Professional Advice

Goanna Academy provides mental health education, school and community workshops, and well-being programs.

⚠️ Important Notice:

The content on this website—including articles, videos, resources, and graphics—is provided for general informational and educational purposes only. It is not a substitute for professional medical advice, diagnosis, treatment, or crisis intervention.

Always seek the advice of a qualified doctor, psychologist, or other mental health professional with any questions you may have regarding a medical or psychological condition. If you or someone you know is in immediate danger or experiencing a mental health crisis, please contact emergency services (000 in Australia) or a crisis support line like Lifeline (13 11 14).

3. Intellectual Property Rights

Unless otherwise indicated, all content on this website—including text, logos, graphics, designs, audio clips, videos, software, and the "Goanna Academy" and "MindED" branding—is the property of The Goanna Foundation Ltd. or its licensors and is protected by Australian and international copyright and trademark laws.

Permitted Use

You may view, download, and print materials from this website solely for your own personal, non-commercial use, or educational purposes within a school context, provided you do not modify the materials and all copyright notices are kept intact.

Prohibited Use

You must not modify, copy, reproduce, republish, upload, post, transmit, or distribute any material from this website for commercial purposes without our express prior written consent.

4. E-Commerce and Merchandise Purchases

If you purchase merchandise or products through our website (via WooCommerce or other integrated platforms), the following terms apply:

Product Availability: All products are subject to availability. We reserve the right to limit the quantities of any products we offer or to discontinue any product at any time.
Pricing: All prices listed on the website are in Australian Dollars (AUD) and are inclusive of GST (Goods and Services Tax) unless stated otherwise. We reserve the right to change prices without notice.
Accuracy of Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Shipping & Returns: Shipping fees and delivery timeframes will be calculated at checkout. Our return and refund policy complies with the Australian Consumer Law (ACL).

5. Donations

Goanna Academy (The Goanna Foundation Ltd.) relies on the generosity of donors to deliver our vital programs.

Donations made through this website are processed securely via our third-party payment gateways.
Donations are non-refundable unless there has been an administrative error on our part, in which case you must notify us within 14 days of the transaction.
The Goanna Foundation Ltd. is a registered charity in Australia. Please consult your tax professional regarding the tax-deductibility of your donation.

6. User Conduct and Restrictions

When using this website, you agree that you will not:

Use the website for any unlawful purpose or to solicit others to perform unlawful acts.
Post, transmit, or distribute any defamatory, offensive, discriminatory, or malicious content through our contact forms or community spaces.
Attempt to interfere with the secure operations of the website, introduce viruses or malicious code, or scrape data from the site.
Falsely imply an endorsement, partnership, or affiliation with Goanna Academy.

7. Limitation of Liability

To the maximum extent permitted by law, Goanna Academy, its directors, employees, and agents will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, this website and its content.

While we strive to keep the information on this website accurate and up to date, we make no warranties or representations regarding the completeness, accuracy, or reliability of the website's content, or that the website will be uninterrupted or error-free.

8. Third-Party Links

Our website may contain links to external websites that are not operated by us (such as mental health resources, corporate sponsors, or community partners). We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. Clicking on these links is entirely at your own risk.

9. Indemnification

You agree to indemnify, defend, and hold harmless Goanna Academy (The Goanna Foundation Ltd.), its officers, directors, employees, and partners from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your breach of these Terms of Use or your misuse of this website.

10. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of New South Wales (NSW), Australia. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales and courts of appeal from them for determining any dispute concerning these terms.

11. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Use at any time by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

12. Contact Information

If you have any questions or require clarification regarding these Terms of Use, please contact us at:

The Goanna Foundation Ltd.

📍 Mailing Address: 1/44 Martin Place, Sydney, NSW, 2000
🌐 Website Contact: goannaacademy.org.au

💡

Internal Administration & Implementation Tips

The following operational guidelines are provided for your web administration team and are excluded from the user legal terms.

Where to display: Much like the Privacy Policy, place a link to the "Terms of Use" or "Terms & Conditions" in the universal footer of your website.
Checkout & Booking Integration: Add a checkbox at your e-commerce checkout or program registration forms stating: "I agree to the Terms of Use and Privacy Policy." This legally binds the user to the terms before a financial transaction occurs.
Disclaimer Note: This draft serves as a broad operational framework. Because Goanna Academy handles sensitive subject matter (mental health and suicide prevention), it is highly recommended to have this text formally signed off by your legal counsel to ensure it perfectly matches your specific insurance and liability requirements.

Terms of Use